Air to Fuel ratio (AFR)

Category: Knowledgebase

Air to Fuel Ratio (AFR) Occasionally we are asked if UltraGauge supports real-time AFR. We...

UltraGauge does not power on when connected

Category: Knowledgebase

The OBDII connector not only provides a communication path for UltraGauge, it also supplies UltraGau...

Diesel MPG Accuracy & Calibration

Category: Knowledgebase

  Until calibrated, fuel and mileage estimates  for Diesel vehicles may be as much as 3x off.  It is...

How do I know if the Adapter has discovered and is communicating with the vehicle?

Category: UltraGauge Blue

  When the Adapter has discovered the vehicle's protocol and is communicating with the vehicle...

Toyota Tacoma 2001-2004 with ABS

Category: Knowledgebase

  (The solution options below apply to other vehicles as well) The 2001-2004 Tacoma with 6 lu...

MPG Accuracy

Category: Knowledgebase

Please see the Fuel calibration section of the user manual before reading further. The MPG, Gallons...

Battery drain (concerns about)

Category: Knowledgebase

UltraGuage draws power from the OBDII connector, which in turn is drawn directly from the battery. &...

Display garbled on page change

Category: UltraGauge EM & MX

The following applies to all UltraGauge EM with a version date prior to 10/1/12.  To check you...

Vehicle impaired when UltraGauge is attached

Category: Knowledgebase

Examples of impairment are the traction control or other dash indicators may become lit, or the spee...

F-xxx Ford Diesel trucks

Category: Knowledgebase

 (Regarding UltraGauge Blue, see below) Early on in the life of UltraGauge several Ford Dies...

Vehicle specific Battery Drain

Category: Knowledgebase

**** This issue was resolved with the introduction of UltraGauge EM version 1.2, which began shippi...

How to get manufacturer Gauges for my vehicle?

Category: UltraGauge Blue

What Are Manufacturing Gauges? These are Gauges (parameters) that the manufacturers add beyond the ...

Supported gauges?

Category: Knowledgebase

(Please be sure to read this entire article) One of the most common questions received is if UltraGa...

Check Engine Light

Category: Knowledgebase

  Be sure that the ignition is in the RUN position, engine off, when reading or clearing trouble cod...

Connector difficult to unplug

Category: Knowledgebase

The OBDII connector on the vehicle has a locking tab that retains the UltraGauge OBDII connector, ...

How do I pair my Mobile Device with the UltraGauge Blue Adapter?

Category: UltraGauge Blue

  Step by step instructions and video Here, and also summarized below.   *** It is recommended to re...

When things go wrong, perform a system reset

Category: Knowledgebase

Often configuration changes are made without understanding their affect and this results in unexpect...

UltraGauge remains on, when the ignition is OFF

Category: UltraGauge EM & MX

UltraGauge will remain on if left in the Menu system. Please always exit the menu system. If after ...

UltraGauge REWARD

Category: UltraGauge EM & MX

***  The Reward Offer ended on 9/19/15. The offer does not apply to any orders placed after 9/1...

Fuel Sender detection

Category: Knowledgebase

All vehicles have a fuel sender.  However, not all manufactures/models make the fuel sender data ava...

Scans and Scans and then shuts off or "Comm lost, restarting"

Category: UltraGauge EM & MX

  If when attached UltraGauge scans and scans and then shuts off, there are three potential causes: ...

Fuel Economy Gauge is off

Category: UltraGauge Blue

If your Fuel Economy Gauges appear to be off, there are a few things you need to check which UltraGa...

2012+ Mazda 3 and other models

Category: Knowledgebase

The 2012+ Mazda 3 and CX5 and perhaps other models, have a defect in its computer firmware.  When th...

Calibration

Category: Knowledgebase

Please follow the fuel calibration procedure in the most current user manual.  Please be sure ...

UltraGauge MX questions and/or Trans Temperature questions?

Category: UltraGauge EM & MX

  Do you have questions regarding the MX or Transmission Temperature? Please read the MX Freq...

UltraGauge does not detect ignition on, does not power up

Category: Knowledgebase

Ultra-Gauge supports several ignition-on detection modes. Please see the "Power On Detect Mode" sec...

Display Update rate?

Category: UltraGauge EM & MX

The rate at which the display updates can be adjusted to as fast as every 1/3 second.  For vehicles...

How to Share Gauge Page Layouts with others

Category: UltraGauge Blue

Share Custom Page Layouts UltraGauge provides the ability to Create and Share Gauge Page Layouts wi...

Where is the app? How do I get the app?

Category: UltraGauge Blue

  Look here for a complete description on how to install and Connect the UltraGauge Blue Application...

Mobile Device will not connect via Bluetooth to the UltraGauge Blue Adapter

Category: UltraGauge Blue

There are 2 steps in Connecting the UltraGauge Blue App to the Adapter: 1) Pairing the Blue Adapter...

Negative gauge values, All distance and related gauges

Category: UltraGauge EM & MX

  The following only applies to  UltraGauge with a version date prior to 10/1/12   ...

MPG gauges show "Err"

Category: UltraGauge EM & MX

MPG Sensor Error Description: Many or all of the various MPG gauges display "Err" or nonsensical v...

Compatibility

Category: Knowledgebase

  Will UltraGauge work with my vehicle?The following must be true:   1. "OBDII Certi...

UltraGauge Blue Application will not connect to the UltraGauge Blue Adapter

Category: UltraGauge Blue

Assumptions:  Mobile Device has previously been paired with UltraGauge Blue Blue Adapter is install...

"Err" message on display

Category: UltraGauge EM & MX

Whenever UltraGauge does not receive a response back from the vehicle's computer, it briefly display...

I need codes for the MX....where do I find codes?

Category: UltraGauge EM & MX

  Please see the UltraGauge MX FAQ page: http://ultra-gauge.com/ultragauge/support/ultragauge...

Multiple vehicle use?

Category: Knowledgebase

UltraGauge can be moved from vehicle to vehicle.  UltraGauge will scan and detect the protocol ...

Questions about Account Name/Password

Category: UltraGauge Blue

What is the Account Name? When the UltraGauge Application wants to upload or retrieve information to...

Few gauges found

Category: Knowledgebase

  If the ignition switch is switched off during the gauge discovery phase, few gauges may be f...

UP key does not work

Category: UltraGauge EM & MX

While viewing any of the seven pages of Gauges, the UP key has no immediate function. Pressing it qu...

Metric Alarms

Category: UltraGauge EM & MX

Some Metric Alarms on the UltraGauge EM do not function. This applies only to UltraGauge EM with a v...

Adapter stuck in Update Mode

Category: UltraGauge Blue

The Blue Adapter can run in 2 modes: 1) Normal Mode 2) Blue Adapter Update Mode Update Mode is pr...

Will not pair or connect --- Blue Adapter continues scanning vehicle

Category: UltraGauge Blue

  When the UltraGauge Blue Adapter is first attached, it attempts to determine the vehicle's protoco...

How to Add a Gauge to a Gauge Page

Category: UltraGauge Blue

Add a Gauge To Add a Gauge, swipe to the Gauge Page where you want to add the Gauge.  Then: ...

The MX mgauges show "err".

Category: UltraGauge EM & MX

  "Err" means that the codes are not used by your vehicle Please see the UltraGauge MX FAQ pa...

Repair services?

Category: Knowledgebase

  Beyond warranty repair, UltraGauge offers no repair services of any kind.   We do off...

UltraGauge Blue App missing from Apple Store??

Category: UltraGauge Blue

  The UltraGauge Blue App is no longer available at the Apple Store.   The Android App is still avai...

Android App appears to do nothing when Uploading/Downloading via the Cloud

Category: UltraGauge Blue

On Android, if a Cloud Upload/Download icon is pressed, you will receive a message at the bottom of ...

Fails to connect when running the Adapter Update

Category: UltraGauge Blue

When you start the Adapter update process within the Mobile Application, Ultragauge Settings -->...

Repair & Parts?

Category: Knowledgebase

** We offer no repair services or internal parts **   Many years ago we offered repair services and ...